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July 22, 2017 at 5:01 pm On July 19, 2017 I had obtained a cell phone at Metro PCS, 6301 Grayson Rd., Harrisburg, PA 17111. I gave the service provider my Image motorists license as ID. What I didn't recognize the merchant had typed my identify improperly about the validation information while in the computer to get started on my phone provider. I did not discover the incorrect data. right until the following day on my receipt. I returned back again for the Business office, confirmed them the mistake, requested an updated corrected printed receipt or doc. She refused to present it to me. I questioned Why don't you and she or he stated that their system will not likely permit her to print a corrected title on my account. I requested if she would state in creating that i'm not getting any corrected facts, she refused; Last of all I questioned if I can report her solution, she refused and instructed me she will almost certainly phone the cops.

Why is there no usually means to access my record specifically After i paid out a rate with the services to keep up my historical past data. Additionally, why am I unable to have a printout upon request from your account holder?

00three instances charged and my telephone nonetheless is off I went back and they didn’t want to help you me they explained it’s not the technique it’s my financial institution !my bank didn’t just take the money my telephone’s been off for 4days I'm able to’t get customer service I’ve been with metro as it initially open up this is how I get addressed incredibly poor I’m wanting into A further support metro greater return my funds#!#

My cell phone number has become stated as the variety for 171 Lincoln St Worcester MA retail store. I believe this keep is closed. Nevertheless the phone calls continue to keep coming day to day. I usually do not need a new phone number. I need my number taken off !!! Now I’m receiving harassed with voicemail since I don’t answer my telephone if I don’t realize the incoming #. Make sure you email me

January six, 2016 at 2:25 pm I got provider with metro pcs 12/31/2015 and introduced my range over and ordered a brand-new cellphone, a XL Fierce I believe it’s called with 16GB or I was explained to, additionally I obtained insurance way too. Not even five days later there was anything trapped beneath the display screen I introduced it back again but they couldn’t get it out so I even now experienced the receipt and asked for my money back due to the fact if I’m given a brand new telephone with things trapped beneath the display as well as your individuals can’t take away it and don’t choose to then it’s not worth possessing. Considering the fact that I introduced my number over from Boostmobile to Metro PCS and needed to cancel the assistance now I won’t have the ability to make use of the amount else the place I’m told Which wasn’t my fault.

Sure I Required IT! I'd produced a joke about throwing it away because I would now not Possess a cellphone to suit it. She explained “You shouldn’t have informed me to throw it in the trash then.” Effectively To start with, I wasn’t speaking to HER. I had been joking (frustratedly) to my partner. I requested the dude she was teaching that can help her search for it. And he or she stated “He’s not planning to get his palms soiled by digging from the trash. There’s absolutely nothing we will do over it. It’s not our challenge.” Amusing. It IS your issue! YOU STOLE IT!!!!!!!!! I’ve Hardly ever been so disrespected, unappreciated, and on top of all of that, I received robbed proper before my eyes. The manager is equally as hateful. Awful, horrible area of enterprise. I've contacted corporate and can do anything in my electric power to be sure no person else is addressed by doing this. Would give 0 stars if I could but it really wouldn’t allow me to so…

Day 6, I went to the Community Wi-fi and check out to refund my revenue, the store mgr refuse to perform everything for me, she reported I have to talk to the corporate mgr for approval to obtain the refund even they've got the seven times pleasure a refund guarantee. I tried to find the shop mgr to realize that for 5 times I've skip a lots of cell phone calls for the reason that I am acquiring no sign at all, zero signal energy revealed over the mobile cellphone, I don’t Believe The shop mgr nor the corporate Business office has any worries about client concentration nor consumer satisfaction, having connected to the whole world of Communication is our primary concern, she saved telling me which the Metro PCS is not going to do that and that for her, but for God Sake, take care of The client 1st, when The shopper is happy then the corporate will quickly have a great deal of business enterprise in the words a knockout post and phrases of mouth and referrals, so this Neigborhood Wi-fi Keep should really only deserve a Zero Score, much like the signal strength that I am acquiring from their network, be sure to don’t go their for God Sake

My number was 610-931-XXXX and my names Paul Fisher even so the figures not Lively simply because Metro PCS cancelled everything instead of giving me some kind of deal simply because they sold me a mobile phone with trash underneath the display screen which you don’t discover right until your observing the cellular phone extensive sufficient, which for me took several times. so please let me really know what you can do so I'm able to perhaps return for the reason that these franchise retailers you've got don’t appear to want to do what company merchants do and the greater franchise retailers you may have you seem to get additional issues and problems its much better if you just continue to be corporate.

February two, 2016 at eleven:02 am The Web Site prices of accomplishing company with Metro PCS is way over the acquisition of a conversation system. What you think you save in hard-earned bucks turns into you paying your cash, your Strength and your time with the potential of turning into that customer we don’t want to deal with While you’ve in no way been that consumer anyplace else. I bought a mobile phone 1 week and a couple of days ago. The store was empty After i obtained there I found and compensated for the phone even though the rep was setting up my cellular phone I heard and witnessed a couple of customers come in aand request issues each moments the rep never ever answered the concern but designed snide, impolite remarks he explained to one purchaser she could leave and he didn’t need her organization and one other termed him rude and disrespectful just before she turned and walked out. I just wanted him to finish with me so I could leave. When carried out I remaining. I get dwelling to find out the mobile phone now has a message stating cellular phone storage low. I make an effort to tinker close to and deal with it to no avail so the following Friday was the soonest I could get back to The shop to view what I necessary to do. On getting into The shop is empty I inform the same rep that offered me the mobile phone what The problem was due to the fact he were the only 1 in the store on each occasions. He stated I essential an SD card I claimed great Permit’s do description it and wherever will it go? He took 1 from the shelf opened the package deal and place the SD card inside the phone even though handing me the adapter he proceeded to attempt to suitable the issue Using the cell phone storage and memory difficulty for the duration of that time only one individual arrived in with whom he took issue and so they left resulting from his attitude towards them. Following an hour trying to correct the issues in between customers coming in I patiently waited right up until I observed the time that experienced passed and had to go away the rep named Mike as he told me claimed Alright come back either Saturday or Sunday and I could have additional time to figure out the trouble.

March eighteen, 2014 at 4:11 pm I went to your retail outlet in Capitol Heights, MD and almost the same issue materialize to myself and my cousin but we purchased the phone on Sunday and returned it on Full Article Monday. The Clerk was earning an array of excuses not to reimburse me my money back, even stating the box the phone came in was ruined and which the charger wasn’t inside the box any longer.

March seventeen, 2015 at seven:fifty two pm Me and my spouse ended up just incredibly disrespected by customer service. We identified as with an issue and while around the phone the reps were being burping in the cellular phone and managing the issue to be a joke (tony #2311) all I can perform is advise All people to Make contact with the greater business berue and complain and acquire metro to master superior business and not be impolite for their consumers

This last make an effort to arrive at someone to aid me, I had been on hold for more than one hour. I think they fall additional info the phone calls mid-connect with and place consumers on maintain for very long periods of time to be a cash-saving technique, making sure that The shopper will get fed up and offers up.

January nine, 2015 at 3:36 pm I uncover it quite hard to be aware of if I'd a mobile phone for four times and it receives stolen why can’t I get my a refund for that network I didn’t use I’m sensation like metro pcs just performed me. And make sure you start off selecting other races for the reason that I’m Weary of not having the ability to realize a few of yalls workforce and there authentic impolite.

June 25, 2016 at 8:05 pm I have an Alcatel fierce 1 XL that iwas purchased in April as well as the headphone jack has never worked, it’s absent off and not return on various periods. Now if it shuts itself off you can only get it to return on by urgent the ability button and the down button. Occasionally I have to go a number of days only having the ability to text as it gained’t link the call possibly route. By disconnecting promptly following the person on another finish answers or Once i response from this conclusion.

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